Last updated: [july 2025]

Your privacy is important to us. Below you’ll find detailed information on how we process personal data in the online store, operated on the Wix platform and specializing in the sale of Pokémon TCG collectible products.

1. Data Controller

The controller of your personal data is:
Poksy sp. z o.o.
Plebiscytowa 33/2 Katowice 40-053
Email: shop@poksy.eu

Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (the GDPR), the Personal Data Protection Act, and the Act on the Provision of Electronic Services.

More about us here:
About
Our Collection

2. Scope of Processed Data

When using our store, we may process the following data:

• First and last name

• Email address

• Shipping address

• Contact information (phone number, if provided)

• Saved payment methods (if you choose to save them)

• Purchase history

• Technical data and cookies

Providing this data is voluntary but necessary to create an account, place an order, or use our services.

3. Purposes and Legal Bases of Processing

We process your data for the following purposes:

PurposeLegal basis (GDPR)

Order fulfillmentArt. 6(1)(b) – performance of a contract

User account managementArt. 6(1)(b)

Sending system messagesArt. 6(1)(b), (f)

Statistics and analyticsArt. 6(1)(f) – legitimate interest

Fulfilling legal obligationsArt. 6(1)(c)

Marketing (only with your consent)Art. 6(1)(a) – consent

4. Data Sharing

Your personal data is not sold or shared with third parties, except when necessary for:

• order fulfillment (e.g., courier companies). More details here: shipping policy

• payment processing (e.g., Stripe, PayPal)

• hosting services (Wix.com)

All partners are obligated to maintain data confidentiality and security.

5. Cookies

Our website uses cookies to:

• ensure proper functionality of the site

• remember user preferences

• generate statistics (e.g., via Google Analytics)

You can manage cookies in your browser settings. By using our site, you consent to cookies being saved in accordance with your browser settings.

6. Your Rights

Under the GDPR, you have the right to:

• access your data

• correct your data

• delete your data (“right to be forgotten”)

• restrict processing

• transfer data

• object to processing

• withdraw consent (if consent was the legal basis)

• file a complaint with your local data protection authority

To exercise any of these rights, contact us at: [Your contact email]

7. Data Retention

We process your data:

• as long as you have a user account

• as required by law (e.g., accounting – 5 years)

• until consent is withdrawn (if applicable)

After that, the data is permanently deleted or anonymized.

8. Data Security

We take your data security seriously. The store uses:

• SSL encryption

• secure Wix servers

• limited access to data by authorized personnel only

9. Changes to the Privacy Policy

We reserve the right to update this policy if regulations change or the store's operations are modified. Any significant changes will be communicated to users.

10. Contact

Have questions about privacy?
Write to us at: shop@poksy.eu
Or use the contact form on our website.

11. Accessibility

To learn how we ensure access to our website for users with disabilities, please refer to our Accessibility Statement.